A list of PIOs/APIOs and Appellate Authorities for all Central and State departments/Ministries is available online at www.rti.gov.in.So if Ms.Prasanna go to the official web site of KOTTAYAM MUNICIPAL CORPORATION she will definetly come to know about the person with whom she can register her complaint under the RTI Act 2005.
In case Ms. Prasanna having problems locating her PIO/APIO she can address her RTI application to the PIO C/o Head of Department and send it to the concerned public authority with the requisite application fee. The Head of Department will have to forward her application to the concerned PIO.
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